Personnalisations d'article

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As each piece is handmade, slight variations in color, texture, or assembly may occur. These variations reflect the artisanal nature of our creations.

Clean the pieces with a soft, dry, or slightly damp cloth.

Avoid using chemicals to preserve the materials and handcrafted finishes.

Processing times:

We prepare and ship each order with the utmost care.

Orders are generally processed within 48 business hours.

Delivery times:

Delivery times vary depending on the destination and the shipping partner selected at checkout.

For reference:

• France: delivery generally within 24 to 48 hours
  
• International: delivery within a few days, depending on the destination country

Shipping partners:

Delivery is handled by one of our logistics partners, selected based on the size, weight, and destination of your order.

The available delivery options and the shipping partner are presented to you directly at checkout, so that we can offer you the most suitable solution.

Local express delivery:

We offer a free express delivery service for certain areas around La Fare-les-Oliviers.

This option depends on your address and the type of product ordered.

To check your eligibility, simply enter your address at checkout: the option will appear automatically if it is available.

Right of withdrawal:

You have a 14-day period after receiving your order to change your mind.

For detailed return and refund conditions, please consult our return and refund policy

For any requests or information, please do not hesitate to contact us via this form.